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Let subscribers manage their accounts online.

Subscriber Concierge is a powerful CRM solution that increases subscriber satisfaction as it reduces your back office efforts. Subscribers easily manage their subscriptions — at their convenience — by communicating via an Internet portal. And because Subscriber Concierge automates transactions, you can focus precious resources on other business issues.

Subscriber Concierge — target different groups with different offers.

Subscriber Concierge delivers the flexibility to target promotions based on customer variables — so you can offer different subscribers different prices, delivery options or other incentives. As a result, you can better foster loyalty, increase retention, and generate new revenues.

Look at what Subscriber Concierge enables you to do...

• Build and maintain a subscriber email address database
• Support different marketing campaigns targeting different subscribers or recently stopped subscribers
• Present relevant messages and offers when subscribers login or process transactions
• Provide a single portal for subscriber services
• Increase advertising revenue using electronic newsletters targeting specific subscriber groups

Look at what Subscriber Concierge enables subscribers to do...

• Schedule vacation holds
• Request redelivery
• Submit complaints and inquiries
• Order previous editions of the paper
• Switch to automatic payment plans
• Upgrade subscriptions
• Manage payments or other services
• Start new subscriptions